Microsoft mistakenly provided Home windows 11 upgrades to customers with unsupported PCs

Earlier this week, Home windows 10 mistakenly prompted some customers to improve to Home windows 11, regardless of the very fact their computer systems didn’t meet the working system’s minimal necessities. Twitter person PhantomOcean3 was among the many first to note the error after Home windows 10 displayed a full-screen notification telling him he may set up the software program on a system that solely had 2GB of RAM.

“Some {hardware} ineligible Home windows 10 and Home windows 11, model 21H2 units had been provided an inaccurate improve to Home windows 11,” Microsoft states in a help doc noticed by The Verge. “These ineligible units didn’t meet the minimal necessities to run Home windows 11. Gadgets that skilled this concern weren’t in a position to full the improve set up course of.” Microsoft provides it resolved the problem the identical day it was detected.

As The Verge notes, this isn’t the primary time Microsoft has erroneously prompted some Home windows 10 customers to improve to Home windows 11. Final yr, tons of of Home windows Insider beta testers had been in a position to set up the working system, though their machines didn’t meet the minimal necessities. The incidents spotlight an ongoing frustration with Home windows 11. Microsoft requires {that a} PC characteristic a Trusted Platform Module (TPM) earlier than you’ll be able to set up its newest OS in your laptop. Ever since Microsoft first revealed that requirement, there’s been confusion about what PCs can run Home windows 11.